Policies
Returns & Refunds
Due to the nature of research compounds, we have a strict returns policy designed to maintain product integrity and comply with applicable regulations.
Unopened Products
Unopened, sealed products in their original packaging may be returned within 14 days of delivery for store credit, subject to inspection. Return shipping is at the customer's expense.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, contact us within 48 hours of delivery with photographic evidence. We will arrange a replacement at no additional cost.
Non-Returnable Items
Opened products, products stored improperly, and custom orders are not eligible for return.
Placeholder — full policy before launch.